Delivery & Returns

Delivery

rallylane.com currently only offer delivery within 2-5 working days with a standard charge of 8.65.

Returns

We do not generally sell goods on a sale or return basis. However, if the product has been damaged in transit or is faulty, please contact us within 3 days of order receipt. When you receive your order, as per the EU Distance Selling Directive, you have up to 7 days to return the ordered products. The goods must be unused, unopened and in the same condition as they were originally despatched from rallylane.com . When contacting us to return the goods you must confirm which items are being returned. You will be expected to pay for the return of the goods, and any refund of this amount will be at the sole discretion of rallyane.com. Any free gifts associated with an item must be returned at the same time. Please return them to the address at the bottom of the page along with a note of your details and the reason for return. Refunds will be made to the original charged account within 7 days of receipt of the returned goods.

rallylane.com
170 Queens Road
Llandudno
Conwy
LL30 1UE

Refunds will be given at the discretion of rallylane.com.
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